FAQs

We provide top brands like HP, Dell, Lenovo, Apple, and Asus, in various specifications — from basic office laptops to high-end machines for design, gaming, or development work.

5. What is the minimum rental period?

The minimum rental period is one week, but you can also choose monthly, quarterly, or yearly plans at discounted rates.

6. Does Ecomp require a security deposit?

Yes, a refundable security deposit is collected at the time of booking. The amount depends on the model and rental duration and is refunded after the laptop is returned in good condition.

7. Are there any hidden charges?

No hidden charges! 

All costs – including rent, security deposit, delivery, and pickup (if applicable) – will be clearly shared before confirming your order.

8. How does delivery and pickup work? 

Ecomp offers doorstep delivery and pickup across our service areas. Once your booking is

confirmed, we’ll schedule delivery at your convenience. At the end of the rental, our team will collect the device from your location.

9. What if I face an issue with the laptop?

We’ve got you covered!

If your device has a technical issue, contact our support team immediately. We’ll provide remote assistance or arrange a quick replacement if necessary.

10. Can I extend my rental period? 

Absolutely. Just let us know before your current rental expires, and we’ll extend your plan seamlessly.

11. Are the laptops new or refurbished?

Ecomp provides both new and high-quality refurbished laptops, all of which undergo strict testing and maintenance to ensure top performance.

12. Do you offer pre-installed software? 

Yes! We can pre-install essential software such as Microsoft Office, antivirus, or specialized tools upon request before delivery.

13. What documents are needed to rent a laptop?

You’ll need to submit a valid ID proof (like Aadhaar, PAN, or passport) and address proof for verification before delivery.

14. How do I return the laptop? 

Simply contact our team or schedule a pickup through the Ecomp website. We’ll arrange collection at a time that’s convenient for you.

15. When will my security deposit be refunded?

After the laptop is inspected and confirmed to be in good condition, your security deposit will be refunded within 3–5 business days.

16. Does Ecomp provide bulk rentals for companies or events? 

Yes, we specialize in bulk and corporate rentals. Whether you need laptops for an office setup, training program, or event – Ecomp provides customized bulk packages and on-site support.

17. Is my data safe when I return the laptop?

Yes, we specialize in bulk and corporate rentals. Whether you need laptops for an office setup, training program, or event – Ecomp provides customized bulk packages and on-site support.